If your employees have low accountability, you might be part of the problem. Questions can help you empower employees, but they can also take their power away. Examples:
- Questions that ask “What’s wrong?” don’t empower. Examples: “Why are you behind schedule?” “What’s the problem with this project?” “Why are you so far behind the rest of the team?” “Why did you do that?”
- Questions that ask “What’s right?” and “What do we want more of ?” empower team members. Examples: “How do you feel about the project so far?” “What key things need to happen to achieve your objectives?” “What kind of support do you need to ensure success?”
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